If your small business is ready to boost its sales efforts, there’s a lot to like about Freshsales by Freshworks.
Starting Price : Free $14/user per month (billed annually) or $20/user per month (billed monthly) Confused? Zoho offers a dizzying array of offerings for business owners - that might be a downside or a plus if you want a one-stop shop. Those packages are in addition to Zoho One, which adds HR, finance, recruitment and other Zoho products to its CRM. Sole proprietors intimidated by the thought of a CRM can also look at Bigin, Zoho’s CRM designed for microbusinesses.Įxperienced CRM users or large teams may want to test a free trial of a higher-tier plan like Enterprise, Ultimate or the Zoho bundle, CRM Plus. New CRM users or small teams may want to start with the free edition - it takes a little hunting to find - where they can practice creating contact lists, generating leads and trying the sales workflow automations and 10 email marketing templates. Some apps may be difficult to integrate.Complaints of poor customer experiences.Motivator creates dashboards and games to galvanize sales teams.New and long-time users routinely praise Zoho for its affordable and user-friendly interface.
We like that beginners can start with the free plan while more experienced CRM users ready to try one of Zoho’s paid plans will find nearly any integration they want under the Zoho umbrella or with third-party apps. Of the 13 CRM providers we tested, Zoho CRM scored highest for value and tied HubSpot for the top spot in company reputation and credibility.
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